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Heat Pump & Heating Repair in Surprise, AZ

We repair and service heat pumps and residential heating systems for homes in Surprise and across the West Valley.

$89 heating diagnostic to find the problem when your heat pump or heater isn't working. Repairs, parts and refrigerant are priced separately, and you approve the price before work starts. (This is different from our $89 per-unit tune-up, which is maintenance.)

  • Licensed, Bonded & Insured
  • ROC #367120
  • 11+ Years HVAC Experience
  • Based in Surprise

Heat pump repair

Call us when your heat pump shows any of these:

  • Not heating
  • Not cooling
  • Weak airflow
  • Outdoor unit not running correctly
  • Running nonstop
  • Unusual noises
  • Thermostat or control problems
  • Breaker or electrical issues
  • Switching modes unexpectedly
  • Frost or ice that doesn't clear

A heat pump combines electrical, refrigeration, airflow and control components, and one symptom can come from any of them. We evaluate them together to find the actual cause before recommending a repair.

How a heat pump works

In warm weather a heat pump cools like an air conditioner, moving heat out of the house. When heat is needed, it reverses the refrigeration cycle and moves heat in. One system covers both seasons, which suits a climate with long summers and short, mild winters.

Common heat pump problems

  • Thermostat and control issues
  • Capacitor, contactor and electrical problems
  • Blower problems
  • Outdoor fan problems
  • Refrigerant-related issues
  • Airflow restrictions
  • Coil condition
  • Reversing-valve and control problems
  • Defrost control issues

Electrical and refrigerant work should be left to a licensed technician.

Auxiliary heat vs. emergency heat

Some heat pump systems include supplemental electric heat. Configurations vary, but generally:

  • Auxiliary heat turns on automatically when the system calls for extra heating, such as during defrost or a big temperature recovery.
  • Emergency heat is a separate mode that runs the supplemental heat on its own, for when the heat pump can't run.

If auxiliary heat seems to be running far more than usual, it's worth having the system evaluated. Don't bypass or rewire controls to stop it.

Furnace & residential heating service

We also service applicable residential furnace systems. Common calls include thermostat and control problems, heating-operation issues, blower and airflow problems, electrical or control faults, safety shutdowns and rooms that won't warm up.

Ductless heat pumps

Most ductless mini-splits are heat pumps, so they heat and cool the rooms they serve — single-zone or multi-zone.

Ductless mini-split installation and repair

Repair or replace?

It depends on the equipment's age and condition, repair history, which part failed, comfort, efficiency, system type, how often it breaks down and what the repair costs relative to its condition. There's no fixed formula.

If replacement is on the table, we offer free replacement estimates. See heat pump and AC replacement.

Heating maintenance

Regular inspection can help catch electrical issues, airflow concerns, thermostat and control problems, and operating trouble before the system is needed most. Heat pump owners often schedule a visit before summer and another before winter.

HVAC maintenance and tune-ups

Heating in the West Valley

Cooling season is long here, but homes still need dependable heat on cooler days and nights. Because many systems are heat pumps, a problem often shows up the first time you switch from cooling to heating. Controls, airflow and electrical components affect both modes, so a heating issue can also be a sign of wear that will matter next summer. If the system isn't cooling, see AC repair.

Systems we service

  • Central heat pumps
  • Split systems
  • Package heat pumps
  • Applicable furnace systems
  • Ductless heat-pump mini-splits

Why Revival Air

  • Based in Surprise, focused on the West Valley.
  • Licensed, bonded and insured — ROC #367120.
  • 11+ years of HVAC experience.
  • Heat pumps, furnaces, central systems and ductless.
  • More about Revival Air

Heating service across the West Valley

Based in Surprise, we service heat pumps and heating systems throughout the surrounding West Valley.

Heat pump & heating questions

Heat pump or heater acting up?

Call 623-224-7981 or contact us with questions.